1.Terms
1.1 These terms and conditions relate to any products supplied to you through this website or by telephone or other electronic means (“the Site”) trading as Brandsdokan.com (“Brandsdokan”, “we” or “us”) to you, the customer or Site user (“you”). These terms and conditions together with the receipt of order and dispatch emails we send to you will form the agreement between you and us (“the Agreement”).
1.2 These terms and conditions may be varied by us at any time by posting amended terms and conditions on the Site. The terms and conditions which apply to your purchase will be those terms and conditions applicable at the time of the purchase.
1.3 These terms and conditions relate to your purchases from us through the Site but do not relate to your use of the Site otherwise.
2. Orders
2.1 Please view the page which explains how to place an order. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
2.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted.
2.3 We will confirm our acceptance of your order to you by sending you a dispatch confirmation e-mail that confirms that the products have been dispatched (“Confirmation”). The Contract between us will only be formed when we send you the Confirmation.
2.4 If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.
3. Prices & Payments
3.1 At the time you place an order you must give authority for payment. We may take payment from you at any time between you placing the order and us accepting your order.
3.2 The prices payable for the items that you order are clearly set out on the Site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we accept your order.
3.3 The price of a product includes GST (where applicable) at the applicable current rate chargeable in Pakistan for the time being. However, if the rate of GST changes between the date of your order and the date of delivery, we will adjust the GST you pay, unless you have already paid for the products in full before the change in GST takes effect.
3.4 The price of a product listed does not include delivery charges.
3.5 All prices are expressed inclusive of any GST payable unless otherwise stated.
4. Products and Availability
4.1 Any order you may place with us is subject to availability of the products ordered. We cannot and do not guarantee that any item shown on the Site will be available continuously or at any given time.
4.2 If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.
4.3 The packaging of the products may vary from that shown on images on our site.
4.4 The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflect the color of the products. Your products may vary slightly from those images.
5. Delivery
5.1 At the time you place an order we may not be able to provide an exact date of delivery. In those circumstances we will endeavor to provide you with an approximate delivery time when you place the order and we or our delivery partners will contact you again when we are able to specify a date.
5.2 We will endeavor to provide delivery of items in 7-10 days for in-stock items but we are not able to guarantee any specific delivery date. We will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
5.3 Our delivery charges will be set out on the Site.
5.4 Whilst we will use reasonable endeavors to deliver the items on the agreed date we will not be liable for any failure to deliver on the stated date or at the stated time.
5.5 Delivery will be made to the address specified by you on the completed order form. Our delivery charges will be specified at the time the order is placed. We do not keep any responsibility if the delivery address provided is wrong. The extra charges for fail delivery due to wrong address will be paid by the customer.
5.6 We do not deliver on Sundays. For these Terms, the “delivery” shall be deemed to have occurred or the goods shall be deemed to “have been delivered” upon signing for receipt of the products at the agreed delivery address.
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